This Privacy Policy describes how PYX IMPORT EXPORT and its affiliates collect, use, share, protect or otherwise process your information/personal data through our website (here in after referred to as Platform). Please note
that you may be able to browse certain sections of the Platform without registering with us. We do not
offer any product/service under this Platform outside India and your personal data will primarily be
stored and processed in India. By visiting this Platform, providing your information or availing any
product/service offered on the Platform, you expressly agree to be bound by the terms and conditions of
this Privacy Policy, the Terms of Use and the applicable service/product terms and conditions, and agree
to be governed by the laws of India including but not limited to the laws applicable to data protection and
privacy. If you do not agree please do not use or access our Platform.
Collection-We collect your personal data when you use our Platform, services or otherwise interact with
us during the course of our relationship. and related information provided from time to time. Some of the
information that we may collect includes but is not limited to personal data / information provided to us
during sign-up/registering or using our Platform such as name, date of birth, address, telephone/mobile
number, email ID and/or any such information shared as proof of identity or address. Some of the
sensitive personal data may be collected with your consent, such as your bank account or credit or debit
card or other payment instrument information or biometric information such as your facial features or
physiological information (in order to enable use of certain features when opted for, available on the
Platform) etc all of the above being in accordance with applicable law(s) You always have the option to
not provide information, by choosing not to use a particular service or feature on the Platform. We may
track your behaviour, preferences, and other information that you choose to provide on our Platform.
This information is compiled and analysed on an aggregated basis. We will also collect your information
related to your transactions on Platform and such third-party business partner platforms. When such a
third-party business partner collects your personal data directly from you, you will be governed by their
privacy policies. We shall not be responsible for the third-party business partner’s privacy practices or
the content of their privacy policies, and we request you to read their privacy policies prior to disclosing
any information. If you receive an email, a call from a person/association claiming to be SINGH SHOE
EXPORTS seeking any personal data like debit/credit card PIN, net-banking or mobile banking
password, we request you to never provide such information. If you have already revealed such
information, report it immediately to an appropriate law enforcement agency.
Usage- We use personal data to provide the services you request. To the extent we use your personal data
to market to you, we will provide you the ability to opt-out of such uses. We use your personal data to
assist sellers and business partners in handling and fulfilling orders; enhancing customer experience; to
resolve disputes; troubleshoot problems; inform you about online and offline offers, products, services,
and updates; customise your experience; detect and protect us against error, fraud and other criminal
activity; enforce our terms and conditions; conduct marketing research, analysis and surveys; and as
otherwise described to you at the time of collection of information. You understand that your access to
these products/services may be affected in the event permission is not provided to us.
Security Precautions- To protect your personal data from unauthorised access or disclosure, loss or
misuse we adopt reasonable security practices and procedures. Once your information is in our
possession or whenever you access your account information, we adhere to our security guidelines to
protect it against unauthorised access and offer the use of a secure server. However, the transmission of
information is not completely secure for reasons beyond our control. By using the Platform, the users
accept the security implications of data transmission over the internet and the World Wide Web which
cannot always be guaranteed as completely secure, and therefore, there would always remain certain
inherent risks regarding use of the Platform. Users are responsible for ensuring the protection of login
and password records for their account.
Data Deletion and Retention- You have an option to delete your account by visiting your profile and
settings on our Platform , this action would result in you losing all information related to your account.
You may also write to us at the contact information provided below to assist you with these requests. We
may in event of any pending grievance, claims, pending shipments or any other services we may refuse
or delay deletion of the account. Once the account is deleted, you will lose access to the account. We
retain your personal data information for a period no longer than is required for the purpose for which it
was collected or as required under any applicable law. However, we may retain data related to you if we
believe it may be necessary to prevent fraud or future abuse or for other legitimate purposes. We may
continue to retain your data in anonymised form for analytical and research purposes.
Your Rights- You may access, rectify, and update your personal data directly through the functionalities
provided on the Platform.
Consent- By visiting our Platform or by providing your information, you consent to the collection, use,
storage, disclosure and otherwise processing of your information on the Platform in accordance with this
Privacy Policy. If you disclose to us any personal data relating to other people, you represent that you
have the authority to do so and permit us to use the information in accordance with this Privacy Policy.
You, while providing your personal data over the Platform or any partner platforms or establishments,
consent to us (including our other corporate entities, affiliates, lending partners, technology partners,
marketing channels, business partners and other third parties) to contact you through SMS, instant
messaging apps, call and/or e-mail for the purposes specified in this Privacy Policy. You have an option
to withdraw your consent that you have already provided by writing to the Grievance Officer at the
contact information provided below. Please mention “Withdrawal of consent for processing personal
data” in your subject line of your communication. We may verify such requests before acting on our
request. However, please note that your withdrawal of consent will not be retrospective and will be in
accordance with the Terms of Use, this Privacy Policy, and applicable laws. In the event you withdraw
consent given to us under this Privacy Policy, we reserve the right to restrict or deny the provision of our
services for which we consider such information to be necessary.